![]() Configuring the Cayan gateway on your iPad.Follow the prompts on the Certificate Import Wizard window to finish the installation.From the certificate window, click Install certificate….A new Cayan dialogue window will open.In the bottom left-hand corner of your browser window, click Keep.If prompted, enter your computer’s username and password.From the When using this certificate drop-down, select Always Trust.From this window, click the Trust drop-down. From your Keychain Access Application, go to the login section in the left-hand menu.From this window, select Trust this CA to identify websites. Once successfully installed, a new window will open.Download the security certificate here.Note: We recommend regularly updating your Firefox or Chrome browser to maintain PCI compliance. To ensure secure and reliable communication between Lightspeed Retail and the payment terminal, a security certificate needs to be installed in your computer’s Firefox or Chrome browser. Installing the Cayan Certificate on your computer’s browser Under Security Options, toggle Allow Credits if you want to be able to refund to a present card without an original receipt.If you have a multi-store account, under Select Shops, select all locations that will use the gateway.Any leading or trailing spaces will cause connection errors. Note: To prevent errors, it is recommended that you copy and paste your credentials into the corresponding fields. Under gateway credentials, enter the Cayan POS credentials you received from Cayan.Under Assign a Name, enter a name for the gateway.The options for the gateway will now display. From the drop-down menu, select Cayan.Navigate to Settings > Payment Processing.Log in to Lightspeed Retail as an administrator using your username and password.If you do not have this information on hand, contact Cayan. You will need to refer to the gateway credentials sent to you by Cayan. If you have not already enabled Cayan as your default gateway, you will need to configure your payment settings before the payment terminal can be added to your account. Configuring the Cayan gateway on your computer. ![]() ![]() Tap the home button to return to the home page.Note: This must be the same network accessed by Lightspeed Retail. A list of available networks will be displayed.From the home screen, tap Settings > Wi-Fi.To unlock the terminal screen, swipe the lock icon in any direction.To power on or wake the terminal from sleep mode, press and hold the power button on the top of the terminal.You can now connect the terminal to your network. Once completed, the terminal screen displays the Genius by Cayan idle screen. This process typically takes several minutes. Once the terminal is plugged into a power source, it will automatically begin a boot-up and update sequence. Adding the Genius Handheld payment terminal to your networkīefore the terminal can be added to your Lightspeed Retail account, it needs to be connected to your local network. Note: To power the terminal off, press and hold the power button until the display turns off. If the terminal does not power on automatically when plugged in, press and hold the top power button.Upon first use, the terminal will need to charge for at least 4 hours. For best results, we recommend plugging the cable into a dedicated charging block into a wall outlet. To charge the terminal, plug the provided USB charging cable into the terminal and a power source.The terminal will need to be fully charged and updated before it can be added to your Lightspeed account. Note: This payment terminal is no longer available for purchase, but is still supported on accounts that already have it. The Genius Handheld is compatible with Lightspeed Retail for desktop and the Lightspeed Retail app for iOS. The Genius Handheld is an EMV-enabled payment terminal for Cayan payment processing in Lightspeed Retail.
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